PRIVACY POLICY

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Introduction

Welcome to Green Growth Investment Ltd.’s (henceforth referred to as GG) Privacy Policy which sets out how GG collects, uses and protects any information that you provide to GG, your privacy rights and how the law protects you.
Neither the website nor mobile app is intended for children. GG does not knowingly collect data relating to children.

It is important that this privacy policy is read together with any other privacy notice GG may provide so that you are fully aware of how and why GG is using your data.

What data is collected

When opening a GG account, the information you provide may include your name, address, email address, phone number, date of birth, National Insurance number, bank account and other financial details, copies of personal identification documents (such as your passport or driving licence) and photographs or other descriptions of your likeness. You may also provide GG with certain information by filling in other forms or by corresponding with GG by phone, email, or text message.

When you visit GG’s website or use the mobile app GG may collect or receive your IP address, URL, browser information, plug-in types, operating system and platform as well as your login information. GG works closely with third parties (for example: business partners, technical, payment and delivery service providers, advertising networks, tracking and analytics providers (including Google), search information providers or lead generation agencies) and may receive information about you from them, such as your usage of the website and mobile app.

GG, or our third-party providers, may also use cookies to collect information about you. This helps us to provide you with a good experience while you use our website and our app. See our Cookie Policy for more details.

How data is collected

GG uses different methods to collect data from and about you including:

• Using the GG website or mobile app.
• Any other method of communication with GG.

Disclosure to third parties

GG is required to share your information with third parties such as; regulatory bodies, or the police, to comply with our legal and regulatory obligations; fraud prevention agencies, and other organisations, to detect and prevent financial and other crime; third party service providers as part of GG’s product offering.

GG may also share your personal information with certain suppliers when there is a legitimate interest to do so, or with your explicit consent. For example, advertisers and advertising networks that require the information to select and serve relevant adverts to you and others. GG do not disclose information about identifiable individuals to advertisers but may provide anonymised or aggregate information.

GG will not sell or lease your personal information to third parties.

Data retention

GG will only retain your personal data for as long as necessary to fulfil the purpose it is collected for, including satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, GG considers the amount, nature, and sensitivity of the personal data, applicable legal requirements, the potential risk of harm from unauthorised use or disclosure of your personal data, the purpose of the personal data and whether this can be achieved through other means.

By law GG must keep basic customer information (including Contact, Identity, Financial and Transaction Data). GG’s policy is to keep data seven years after the customer ceases to be a client.

In some circumstances you can ask us to delete your data: see below for further information.

Your rights

You have a right to know what personal data GG holds about you, for what purpose and how GG process it, as detailed in this Privacy Policy.

You have the right to access the data that GG holds on you and request a portable version of this data.

You have the right to have inaccurate personal data rectified, or incomplete data completed respectively.

You have the right to request erasure of the data held by GG. GG is required to balance this right with its obligations under law and regulation with respect to record retention. To request the removal of your personal data please contact us hello@greengrowthinvestment.co.uk

You have the right to object to the processing of your personal data when this is based on legitimate interest, including profiling. You also have the right to object to the processing of your personal data for marketing purposes, including profiling for direct marketing purposes.

Where it is not necessary for the performance of the contract, or based on your explicit consent, you have the right not to be subject to a decision based solely on automated decision-making and profiling.

If you have any complaints about how we process your personal data, you can get in contact by emailing us at hello@greengrowthinvestments.co.uk. You also have the right to complain to the Information Commissioner’s Office, by visiting their website or calling their helpline on 0303 123 1113.

Data security

GG is committed to ensuring that your data is retained securely. To prevent unauthorised access to or disclosure of your data, GG has put in place physical, electronic and managerial procedures to safeguard and secure the information we collect.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where GG is legally required to do so.

Using the internet comes with risks, GG cannot guarantee that any information sent by email or via the website will not be intercepted or tampered with. Any communications are sent at your own risk

Where GG has given you, or where you have chosen, a password or personal identification number (PIN) which enables you to access certain parts of our mobile app, you are responsible for keeping this password or PIN confidential. Please do not to share this information with anyone

Change to policy

It is important that the personal data GG hold about you is accurate and current. Please keep GG informed if your personal data changes during your relationship with GG.

Any changes to this privacy policy will be posted on this site and where appropriate notified to you in writing.

Cookies

A cookie is a small text file that is placed on your computer or mobile device when you visit GG’s website or mobile app. There are two main types of cookies, persistent cookies (that remain on your hard drive and your browser for an extended period) and session ID cookies (that expire when you close your browser).

Cookies collect information about how visitors use GG’s website, allowing GG to provide you with a more enhanced and personal experience. They also allow GG to perform analytics and remember user preferences.

There may also be cookies set by third parties on the GG websites and mobile app. These cookies enable third party features or functionality to be provided on or through GG’s website and mobile app.

You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies the website and app should operate normally but, in some cases, they may not.